Privacy Policy

Introduction

At Rendevio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information when you use our mobile application (the “App”). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect the information necessary to provide and improve our services:

• Account Information: name, email address, phone number, password.
• Booking Information: appointments, notes, and special requests.
• Client Information: contact details of your clients. You remain the data controller; we only process this information on your behalf.
• Payment Information: processed securely by third-party providers (e.g., Stripe). We do not store credit card numbers.
• Device Information: IP address, device model, operating system, and app usage statistics.
• Photos/Camera (optional): only when you choose to upload a profile or business photo.
• Notifications: used to send reminders and booking updates.

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Store and process your clients' bookings securely.
• Send reminders, notifications, and support messages.
• Improve our App and develop new features.
• Comply with applicable legal obligations.

3. Sharing Your Information

We may share your information only with:

• Service Providers: for payment processing, hosting, analytics, and customer support.
• Legal Authorities: if required by law.

We do not sell or share your client data with third parties. Any client information you enter is used solely to provide the services you request.

4. Data Retention

• Your account data is kept for as long as your account is active and as required by law (e.g., accounting).
• Your clients' data is retained as long as you maintain it in the App and can be deleted at any time.
• If you delete your account, we will delete or anonymize your personal data and associated client records, unless retention is required by law.

5. Security

We implement appropriate technical and organizational measures, including encryption (SSL), secure servers, and restricted access controls, to protect your information.

6. Children's Privacy

Rendevio is not intended for individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will promptly delete it.

7. Your Rights (GDPR / Applicable Laws)

Depending on your location, you may have the right to:

• Access the data we hold about you.
• Request corrections or deletion.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time (e.g., for marketing).

To exercise these rights, please contact us at support@rendevio.com. As a freelancer, you are responsible for handling rights requests from your own clients whose data you enter into the App.

8. International Data Transfers

If your information is transferred outside the EU/EEA, we ensure adequate protection through GDPR-compliant safeguards such as Standard Contractual Clauses.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the ‘Last updated’ date will be revised accordingly.